1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Mouse Pads Now web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Mouse Pads Now web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Mouse Pads Now at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Mouse Pads Now web site are provided "as is". Further, Mouse Pads Now does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Mouse Pads Now or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Mouse Pads Now Internet site, even if Mouse Pads Now or a Mouse Pads Now authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Mouse Pads Now web site could include technical, typographical, or photographic errors. Mouse Pads Now does not warrant that any of the materials on its web site are accurate, complete, or current. Mouse Pads Now may make changes to the materials contained on its web site at any time without notice. Mouse Pads Now does not, however, make any commitment to update the materials.
6. Links
Mouse Pads Now has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mouse Pads Now of the site. Use of any such linked web site is at the user's own risk.
7. Site Terms of Use Modifications
Mouse Pads Now may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Any claim relating to Mouse Pads Now web site shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.
8. Ordering Process & Artwork
We make every effort to provide clear and color-correct images that reflect the true nature of the products. However, website images and emailed proofs are inherently limited in their ability to communicate color, scale, and detail.
The color in the proof is not the real color, It is difficult to show the correct color on the monitor, the color will be made in the Pantone number "C" (not "U").
We suggest that all customers approve the digital proof or make all changes and finalize their orders in 3 days from the time of placing the order. For all unapproved proof, the order will remain on hold. Please keep in mind that the digital proof option is only valid for 3 days if no changes are requested within 3 days or if we get no response from the customer we will start production. The system will auto-approve the proof and this is irreversible. However, in the event, that the customer requests or initiates to leave the order on hold for production, the order will keep on hold until advice or until the confirmation is received from the customer.
Please keep in mind that the late proof approval negatively impacts the production and shipping process and the delivery date will be moved to a later date. Change of mind and wish to amend or cancel your order before your order/s goes into production, a modification or a full refund can be accommodated. However, any changes or cancellations are no longer an option once the proof has been approved and gone into production, or if the order has been shipped.
Customer is responsible to ensure they have proper permission to utilize copyrighted logos in the products they want to customize. We do not take liability for copyright designs.
9. Package Protection
We make every effort to provide clear and color-correct images that reflect the true nature of the products. However, website images and emailed proofs are inherently limited in their ability to communicate color, scale, and detail. Our Package Protection program ensures a worry-free shopping experience with its comprehensive guarantees.
Firstly, we offer Guaranteed Delivery, which means that if your order arrives later than the promised delivery date, we will provide a full refund for the shipping cost. In case the package is no longer needed due to the delay, we will gladly accept the return and issue a full refund. Secondly, we provide Guaranteed Product, assuring you that if your order is incorrect or damaged upon arrival, we will promptly exchange it for the correct or undamaged item. Lastly, we prioritize customer satisfaction with Guaranteed Service.
We understand the importance of resolving any issues swiftly, so we commit to addressing your concerns within 24 hours. Our dedicated support team will prioritize your concern and work diligently to find a satisfactory solution.
10. Discount and Promotion
A. Eligibility and Redemption: Promotional discounts ("Discounts") are available to eligible customers ("Customers") as determined by Mouse Pads Now. To redeem the Discount, follow the instructions provided. Only one discount can be applied per transaction.
B. Maximum Discount: All discounts have a maximum cap of $100 per transaction unless otherwise specified.
C. Exclusions and Changes: Discounts may have product and service exclusions. The company reserves the right to modify or terminate discounts without notice. All discounts are exclusive for product cost only and are not applicable to paid shipping and package protection.
11. Promo Pro Terms & Conditions
A. Acceptance of Terms: By accessing the membership package offered by Imprint Now, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our membership services.
B. Membership Benefits & Eligibility: To enroll in the Promo Pro membership program, members must be at least 18 years old. By subscribing to the membership package, you confirm that you are at least 18 years old. To learn more about our membership program, please refer to our membership site. Imprint Now reserves the right to modify, add, or remove benefits at our discretion.
Imprint Now offers two membership programs:-
Promo Pro - The Promo Pro offers a 30-day free trial for members to learn more about the membership package. Under this program, members get a variety of benefits, including same-day processing & multiple free shipping options.
Promo Pro+ - This membership program provides additional benefits such as monthly credits, also as "Promo Bucks," tailored services, low rush shipping, and all the same benefits that are covered under the Promo Pro membership.
C. Subscription Fees: To access the membership benefits, you agree to pay the applicable subscription fee. The monthly membership fees are outlined below. For more detailed information, please visit our membership site.
Promo Pro - Monthly program with a subscription fee of $4.99
Promo Pro+ - Monthly premium of $13.99 (Add Personal Concierge Service for $4/Month)
D. Upgrades: Our membership program is offered on a monthly basis, and you have the right to upgrade your membership anytime. Imprint Now may offer or introduce different subscription fees, and the new subscription fees will be applied to the membership package accordingly. Any changes or upgrades in the membership prices made by Imprint Now will be notified to the members at least 30 days prior via email. Payments for Promo Pro membership are accepted only through credit cards, PayPal accounts, Affirm, and Check/PO. Members cannot use gift cards or Promo Bucks as a valid payment method to buy the Promo Pro membership. Your membership fees are non-refundable except as expressly set forth below.
E. Cancellation and Refund Policy: You can cancel your membership anytime. All the refunds for the membership subscription fees will be subject to a refund policy.
F. Refund Eligibility: Refunds are applicable within a specified period after the initial membership purchase. No refunds will be provided for benefits used during the membership period. Also, cancellation requests received outside the specified refund period will not be eligible for a refund. Additionally, all the refunds will be processed using the original payment method that you used during your membership purchase.
G. Membership Termination: In the event that our system detects any suspicious activity linked to your Promo Pro membership, which suggests an intention to exploit its privileges beyond what is intended for a single user, we reserve the right to take action. Such actions may include but are not limited to, the immediate and indefinite revocation of your Promo Pro membership without prior notice. Also, it is important to note that no refund will be issued for termination due to conduct that we, at our discretion, determine to violate Promo Pro membership terms and conditions. We consider the proper use of our memberships crucial to maintaining fairness and integrity within our community, and we appreciate your understanding and cooperation in this matter.